Denihan is a nationally recognized, independent owner and operator of luxury and boutique hotels in top U.S. urban markets. The company is distinguished by a uniquely personal, guest-centric approach to hospitality that has been developed and refined through more than 50 years and three generations of family leadership in the hospitality industry. This approach is built not around design trends, cookie-cutter approaches, or service gimmicks, but around the timeless and authentic values that are the true foundation of a positive guest experience.
The Denihan portfolio includes properties operated under The James and Affinia Hotel Collection, as well as luxury New York City hotels including The Surrey, The Benjamin and the Carlton Hotel. Each hotel has been individually tailored with thoughtful details and amenities, resulting in a collection that covers a full range of traveler needs and reflecting distinct neighborhood locations.
Denihan’s core values—instilled by the company’s founder, Benjamin ‘Bud’ Denihan—continue to be the foundation of its culture. Mutual respect, hard work and a relentless focus on superior customer service are principles reflected in the company’s day to day business, as well as in the people it hires and the partners with whom it does business.
Since acquiring the company from other family members and becoming sole owners in 2006, Brooke Denihan Barrett and Benjamin ‘Patrick’ Denihan have expanded the portfolio to cities outside of New York, acquired and evolved The James into one of the industry’s most coveted boutique brands, and invested over $450 million in acquisitions and redevelopment projects. In 2009, Denihan redeveloped The Surrey into one of the most luxurious hotels on Manhattan’s Upper East Side. Three years after re-opening, The Surrey became the only Relais & Châteaux hotel in Manhattan in 20 years, in 2016, voted #1 in NYC & #3 in the U.S. by the readers of Travel + Leisure and in 2015, was named the #1 New York City hotel in the Condé Nast Traveler annual Readers’ Choice Awards.
Denihan is committed to thoughtfully growing its real estate portfolio through joint ventures and management contracts. The company’s unique operating platform, with strong repositioning, renovation and operating expertise, allows Denihan to compete for nontraditional assets to drive profit and create value-added opportunities, giving it a competitive edge over others seeking conventional and branded hotels. Acquisitions and Development drive Denihan’s growth. The team’s extensive relationships within the real estate and hospitality industries provide early access to potential deals. Focused underwriting, driven by appropriate market positioning and supported by a highly-experienced operations team, ensures that new additions perform as envisioned to earn attractive, risk-adjusted returns.
While actively seeking opportunities in key U.S. urban markets across the portfolio, the company is focused on the growth of The James, named one of America’s most trusted brands by Entrepreneur magazine in 2014.
Today the Denihan portfolio includes 10 hotels located in New York City and Chicago. The James West Hollywood - Sunset – WeHo’s first new build hotel in over 30 years – will open in 2016 at the iconic location of Sunset Boulevard and La Cienega. The company’s most recent transaction was the joint venture acquisition of the Carlton Hotel in Manhattan’s NoMad neighborhood in September 2015. Denihan’s portfolio also includes an impressive list of chef-driven restaurants and bars.